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Insurance News

Life Claims Review Puts Communication Back in Focus
Life Claims Review Puts Communication Back in Focus
04 Nov 2026: Paige Estritori
A new Life Code Compliance Committee inquiry has sharpened attention on how life insurers manage longer-running total and permanent disability and income protection claims, finding that earlier information requests and clearer communication could reduce avoidable delays for people already dealing with illness, injury or loss of income. - read more
Stronger Insurance Code Moves Closer to Approval
Stronger Insurance Code Moves Closer to Approval
28 Oct 2026: Paige Estritori
Australia's general insurance industry has moved a step closer to a more enforceable customer service framework, after the Insurance Council of Australia submitted a strengthened General Insurance Code of Practice to ASIC on 22 October 2026. The redrafted code is not yet in force, but it signals a meaningful shift in how insurer promises on claims, hardship, vulnerability and accountability may operate once approved and transitioned into new and renewed policies. - read more
What the Cyclone Pool Review Means for Insurance Buyers
What the Cyclone Pool Review Means for Insurance Buyers
16 Sep 2026: Paige Estritori
Australia's cyclone reinsurance pool is again in the spotlight, with a fresh review sharpening attention on whether the scheme is delivering meaningful premium relief for households and small businesses in cyclone-exposed regions. The issue matters well beyond northern Australia, because it sits at the centre of a broader national challenge: how to keep insurance available, affordable and useful as severe weather risk becomes more costly to price. - read more
Why the Latest Affordability Warning Matters for Insurance Buyers
Why the Latest Affordability Warning Matters for Insurance Buyers
19 Aug 2026: Paige Estritori
Australia’s insurance affordability challenge is again in focus, with fresh industry attention on households and small businesses that are struggling to absorb higher premiums in areas exposed to flood, storm, cyclone and bushfire risk. The latest discussion is not simply about prices rising at renewal time. It points to a broader problem: when cover becomes harder to afford, more people are tempted to reduce protection, raise excesses or walk away from insurance altogether. - read more
Severe Weather Claims Are a Reminder to Recheck Your Cover
Severe Weather Claims Are a Reminder to Recheck Your Cover
12 Aug 2026: Paige Estritori
Australia's latest severe-weather claims updates are a timely reminder that insurance resilience is tested long before a claim is lodged. As insurers continue working through damage from recent storms, floods and cyclones, the bigger message for households and business owners is clear: cover needs to be practical, current and matched to real replacement costs. - read more
Insurance Articles

How to Make a Boat Insurance Claim in Australia
How to Make a Boat Insurance Claim in Australia
Making a boat insurance claim can feel stressful after an accident, theft, storm or other loss. Understanding the usual claims steps, the information insurers may ask for and how your policy terms affect the outcome can help you approach the process more clearly. - read more
Australian Insurance Terms Explained: A Beginner's Guide to Policy Jargon
Australian Insurance Terms Explained: A Beginner's Guide to Policy Jargon
Insurance policies can be difficult to read when unfamiliar terms get in the way. This beginner-friendly guide explains common Australian insurance jargon, how policy documents are usually structured, and the key terms that can affect your cover, premiums and claims. - read more
Common Misconceptions About Home Insurance in Australia
Common Misconceptions About Home Insurance in Australia
Home insurance is an essential safety net for Australians, providing financial protection against unexpected events that could damage your most significant asset—your home. It ensures that you have the necessary support to rebuild or repair in the event of disasters like storms, fire, or theft. For Australian homeowners, having the right insurance means peace of mind. - read more
How to Compare Life Insurance Policies in Australia Without Overpaying
How to Compare Life Insurance Policies in Australia Without Overpaying
Life insurance can help provide financial protection for loved ones if the insured person dies or, where included, is diagnosed with a terminal illness. Comparing policies is not just about finding the lowest premium; it is about understanding the cover amount, policy terms, exclusions, fees and long-term affordability before deciding what may suit your circumstances. - read more
How Insurance Claims Work in Australia: Steps, Documents and Common Issues
How Insurance Claims Work in Australia: Steps, Documents and Common Issues
Insurance claims can involve several stages, from notifying your insurer and providing documents to assessment, settlement and dispute resolution. This guide explains the general Australian claims process for personal and business insurance customers. - read more

Knowledgebase
Replacement Cost:
The amount it would cost to replace or rebuild an insured asset with one of similar kind and quality, without depreciation.